| No. Here is why. First, only the BNQ and Moneris, that will process your payment, can access the
personal information — such as your credit card number and
expiry date – that you will transmit to the BNQ site.
Furthermore, the page on which you will transmit that
information is protected by a secured link. BNQ servers use a
state-of-the art, 128-bit cryptographic system called
"Secure Socket Layers" (SSL) to encode personal
information transmitted on the Web. In other words, to read
this information, someone would have to break a code capable of
more than one billion combinations by trying them systematically
one after the other. Thanks to this system, your credit card
number and its expiry date become indecipherable while they
travel on the Web. |
How do I recognize a security link?
As soon as you come upon a secured page, your browser will post a
message advising you that your request is protected and telling you
that the information you are transmitting on the page is coded to
ensure confidentiality. In addition, your browser will post an icon
confirming that the link is secured. If you use Netscape Navigator,
a small blue key will appear in the lower corner of your screen.
Netscape Communicator and Microsoft Explorer use a padlock. Be
careful: a broken key or an open padlock warn of an unsecured link.
Also, when you are on a secured page, a small "s" is
added to the URL address which appears on your browser's bar
changing the usual "http" at the beginning of the address
to "https". On the BNQ site, only the page on which you
are transmitting your credit card number is protected by a secured
link because it is the only page on which you will transmit
information that needs to remain confidential.
What personal information does BNQ require and why?
When you make an online purchase, BNQ needs to know your name, the
shipping address, your e-mail address, your telephone number and
your credit card number and its expiry date. This information
allows us to process and track orders. No credit card information
is saved by BNQ's servers.
Does BNQ use cookies?
Yes. The use of cookies on Web sites has become the rule rather than the exception, and
most browsers are programmed to accept them. Cookies record
visit-related information in a small file stored on your hard
drive. This information is then used by BNQ to simplify your
shopping and your navigating. Cookies store information related
to your "travels" on our site. They do not have the
required capability to gather other information from your hard
drive.
Am I always protected when I click on a super link that takes
me to another site?
Maybe, maybe not. The BNQ exercises no control on the operation of
those sites, which have their own protection policies with respect
to personal information. Take the time to become aware of those
policies and remember that BNQ will accept no responsibility for
the security of information you may transmit on those sites. Even
though the BNQ takes the utmost care in choosing its partners, it
does not, in offering those links, endorse those partners or
suggest it is in agreement with their products, services or with
the information presented on their sites.
Warning
The concerted efforts made by the BNQ to protect the personal
information that travels on or through its Web site do not
absolve users from assuming the risk that the confidentiality of
that information might be broken. Accordingly, BNQ disclaims
responsibility with respect to damages you may incur as a result of
information exchanges with the BNQ on the Web. BNQ reserves
the right to transmit personal information if required to do so by
law or by virtue of regulations, or to protect its rights as well
as those of RONA site users and of its commercial partners.
Security is on our mind as well as yours!
The security related to credit card transactions is essential to
the proper management of electronic trade. Accordingly, the BNQ
insists on making these transactions as reliable and secure as
possible. Any failure in our security system could have very
serious repercussions on our operations and on the confidence our
customers place in us. Consequently, the BNQ does everything in its
power to stop credit card fraud and to protect transactions made
through its Web site.
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THANK YOU FOR SHOPPING ON THE BNQ WEB SITE
If you have questions about the online shopping section or about
your order, you may contact the BNQ anytime at:
Bureau de normalisation du Québec
333, rue Franquet
Québec (Québec) G1P 4C7
E-mail: bnqinfo@ibnq.qc.ca
Telephone: 418-652-2238 or 1-800-386-5114
Fax: 418-652-2292
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