Signing of a construction contract

Standard BNQ 9922-100
Guide to Construction Contract Management Under ISO 9000

Some 20 years ago, the Government of Quebec put in place supplier qualifications criteria on the basis of a well defined quality approach. The government’s quality objectives were to modernize contracting practices, increase supplier competitiveness and ensure that its needs and expectations would be met. Specifically in the field of construction, the government now deals with suppliers certified under the ISO 9001 standard for quality management systems. However, contract management under ISO 9001 is complex, and clients within the government must be able to ensure effective contract management in their dealings with certified suppliers. As a result, a reference document needed to be created. In 2005 the Government of Quebec therefore assigned the BNQ the task of developing the BNQ 9922-100 guide.

The main purpose of the guide is to help public and quasi-public clients manage their construction or professional service contracts where the supplier is ISO 9001-certified. The guide is also for contractors managing their own contracts under ISO 9000.

The guide sets out the roles and responsibilities of the main players in a construction project. It presents requirements to include in the contract, possible approaches to process performance and monitoring, and product control methods.

In addition, it sets out the procedures for quality requirements compliance monitoring, supplier performance evaluation and client self-assessment.

Lastly, the guide describes the role of the ISO 9001 system registrar in a client-supplier relationship and explains the terms and concepts found in the standards, guides and other documents on construction contract management under ISO 9000.

  • CanadaGAP

  • GES-test

  • GES-test

  • Femme à l'ordinateurTo make it easier to search among its multitude of standards, the BNQ has grouped them in a dozen sectors representing Québec’s industrial fabric. No matter whether they are civil engineering, agri-food or health and safety standards, all the standards written by the BNQ can be found under one of the twelve tabs.

    All you have to do is choose your sector!

     
    Équipe de travailHealth at work

    Standards dedicated to employee wellness make it easier to retain and attract human resources.  fleches

    AsphaltageCivil engineering

    The various standards and regulations ensure the safety of workers and users.  fleches

     
    flechesAgri-Food
    flechesBusiness management
    flechesConstruction
    flechesCustomer service
    flechesEnvironment
    flechesForestery
    flechesHorticulture
    flechesHydrogen
    flechesProtect and safety
    flechesSustainable development
  • Homme pensifTo support your innovation by establishing a reliable common knowledge base. To structure your market or your economic sector while creating a climate of trust. To increase your productivity. To benefit from a standards development process recognized internationally according to ISO rules.

     
    Collègues de travailHealthy Enterprise

    This standard seeks to maintains and improve health and wellness in the workplace.   fleches

    Résidence isoléeWastewater treatment

    This standard sets the performance requirements for wastewater treatment systems of isolated dwellings.   fleches

     
    flechesBiomethane
    flechesBNQ 21000
    flechesChristmas Trees
    flechesDust Control Agents
    flechesNeck Protectors
    flechesReady-Mix Concrete
    flechesRemarkable Employer
    flechesSpas - Customer service
  • FemmeYou want to prove to your customers, suppliers, employees and investors that you use the industry’s best practices, that you are determined to be more productive and that you stand out from the competition.

    Obtain BNQ certification, a sign of confidence for over 60 years.

     
    CranberriesSQF

    Meet your customers' quality and food safety requirements through certification.  fleches


    EntrepreneurNovoclimat contractors and professionals

    Obtain recognition for your competencies in construction or ventilation.  fleches

     
    flechesCertification Program for Forestry Enterprise Management Practices
    flechesFuneral Service Providers
    flechesHACCP
    flechesISO 50001
    flechesISO 9001
    flechesGeotextiles
    flechesResponsible Event Management
  • lettre sortant cellulaire
     
    Newsletters (French only)

    Introduced in June 2017, the BNQ newsletter covers a variety of subjects and reaches out to a wide audience, from informed consumers to businesses and public agencies seeking to adopt the best practices in their field. Since December 2019, the newsletter has been presented according to our different business sectors; Agri-Food, Environment, Forestry, Protection and Safety, and Health at Work. The sectors of activity are covered randomly based on the news, hot topics and past and future events. The newsletter also lists the latest organizations to have obtained a certificate from the BNQ because we take great pride in our clients’ success!

    To subscribe fleches

     

    flechesMarch 2024
    flechesFebruary 2024
    flechesJanuary 2024
    flechesDecember 2023
    flechesNovember 2023
    flechesOctober 2023


    All releases  fleches

Events and News


Category Image

PUBLIC REVIEW: BNQ 3840-900 Recycled Plastic Content Products — Certification Protocol

Public review is an important step in developing a normative document because it gives everyone an opportunity to comment on how the document can be improved. This way, future document users and those interested in the subject can make their voices heard. Downloadable... lire la suite